1. How do I join an event?
If you are scheduled to attend an event as a hiring representative, 24 hours before the event you will receive a reminder email from Radancy with instructions for logging in. From this email, click the link to log in to the event.
2. I don’t see an email with login instructions.
First, double check that you are your school’s registered representative for the event. If an invitation was forwarded to you by a member of your school’s hiring team (and did not come directly from Radancy), you will not be able to enter the event.
If you would like to attend in lieu of the registered representative, please submit your request through H.I.R.E. Connections. Remember, only one hiring representative is allowed per school.
If you have received a confirmation from TRQ that you are the registered representative, check your spam/junk folder for the email from Radancy. Radancy emails often end up there.
If you still do not see an invitation after following these steps, please submit a request to the Radancy Help Center.
3. I am logged into the event but am not able to chat with candidates.
Follow the steps listed in this article:
Why am I not being connected with chats in the event?
If these steps do not resolve the problem, it’s possible that there are not many candidates in attendance. If attendance is low, you may not be able to successfully connect with candidates. We are aware of attendance levels and will follow up with additional hiring resources and candidate lists after the event if necessary.